Shipping Policy

Website: https://woocommerce.nejaasma.com/
Business Name: woocommerce.nejaasma.com
Contact Email: nejaasma@gmail.com
Contact Number: +91 8592891040

Order Processing

All orders placed on woocommerce.nejaasma.com are processed within 1–3 business days after order confirmation. Orders are not processed or shipped on Sundays or public holidays. If there is a delay due to high order volume or unforeseen circumstances, customers will be notified via email or phone.

Shipping Coverage

We currently ship our skincare products across India. Shipping availability may vary depending on the delivery location.

Shipping Time

Estimated delivery time may vary depending on the destination:

Local/Regional Orders: 3–5 business days
Other Locations in India: 5–7 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other external factors.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and order size. Any applicable shipping fee will be clearly displayed before completing the purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking information to monitor the status of your delivery.

Incorrect Address

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged, defective, or missing, please contact us within 48 hours of delivery. You may reach us at:

Email: nejaasma@gmail.com
Phone: +91 8592891040

Our team will review the issue and assist you with a suitable resolution.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Website: https://woocommerce.nejaasma.com/
Email: nejaasma@gmail.com
Phone: +91 8592891040

We are committed to delivering your skincare products safely and on time.